Eric, hand-on-heart, you were absolutely brilliant and above all very professional; nothing was too much trouble, and you always conducted your service with a smile.
More from Eric Jones
An events manager is a professional who plans, organizes, and oversees events from start to finish. Their job is to make sure everything runs smoothly and that the event meets the client's or organization's goals. Common events an events manager may handle include:...
Eric Jones is a freelance events manager with over 25 years of experience in the events and hospitality industry, offering services such as wedding and event, conferences etc, total end to end event management. Experience: Over 25 years working in events and...
A Host is responsible for creating a welcoming environment, ensuring guests’ needs are met, and helping the event or service run smoothly from arrival to departure. For interviews or training “As a host, my responsibility is to make every guest feel valued, informed,...
Horseradish Catering is a UK catering company that provides food and hospitality services for a wide range of events. Their focus is on delivering high-quality catering using fresh ingredients alongside professional service. Their services typically include: Corporate...
Hospitality is the friendly and generous way of welcoming, caring for, and serving guests, visitors, or customers so they feel comfortable, respected, and valued. For example: A hotel providing clean rooms and excellent customer service is practicing hospitality. A...
Chester has established itself as one of the North West's leading food destinations, combining historic surroundings with a diverse dining scene. Some of the reasons Chester stands out include: Award-winning restaurants ranging from fine dining to relaxed bistros,...
If you mean the economy in catering, it refers to how economic conditions affect the catering and hospitality industry, including costs, demand, and profitability. Some key ways the economy affects catering are: Food costs: Inflation can increase the price of...
When choosing a wedding venue, it's worth looking beyond how it looks. The best venue is one that suits your vision, guest experience, and budget. Here are the main things to consider: Capacity – Can it comfortably accommodate your guest list for both the ceremony and...
Before the Event Confirm event objectives and success criteria. Agree the budget. Confirm the date and venue. Sign contracts with suppliers and the venue. Create a detailed event timeline. Prepare a running order (minute-by-minute schedule). Confirm catering numbers...
Giving positive instruction means communicating clearly, respectfully, and in a way that motivates people to succeed rather than focusing on mistakes. Here are some practical techniques: Be clear and specific – Explain exactly what you want done. Use positive language...